FAQs

Don’t you dare! It will hurt.

We’ve written a full guide on how to descale a clothes steamer. You can read it here.

We don’t advise to add anything to the water as this will both damage the heater and invalidate your guarantee (unless it is a Fridja approved product!) However, there is nothing wrong with spraying the garment with the scent / ironing water prior to steaming. You’ll get the same effect and you won’t damage your beautiful steamer!

Check out a video here!

Though we recommend using distilled or demineralised water, normal tap water may be used. This carries the risk of more sediment buildup, so occasionally empty the unit. Do not allow the water to become stale. Old water containing mineral buildup or mildew may cause stains or musty odours. Follow the descaling instructions in the manual if necessary. Never use scented or starched water, as they could clog up your steamer and cause malfunction.

If you use it regularly, it should not be necessary to empty the steamer after each use. However, if you only use it once in a while please do empty it to prevent any leaking or limescale/algae developing. We advise to not leave the steamer/water tank in direct sunlight.

We do indeed. Our most popular video on YouTube is our video ‘Top 5 Tips On How To Use A Clothes Steamer’. You can see it here!

Possibly. Please press the on/off button, rather than holding it. This should turn on your f10 swiftly! We are updating the instruction manual and apologise for any confusion.

Unfortunately not, the f10 only works in countries which use 220/240V. This means that our f10 does not work in America or Canada without a step down transformer.

The f10 has two modes, full power mode and eco mode!

Flashing red light = getting ready
Press button to switch between modes
Constant blue light = ready to steam full steam power
Constant green light = ready to steam eco mode (less steam, water tank lasts longer)

Both have the same heat power to the ironing metal plate. After it’s not been used for a while when it is pulsing red/green/blue light, it is in stand by mode.

Yes!! The f10 is super safe to use on all clothes, including suits, wedding dresses, saris, curtains, bedding and lots more. If you’re unsure of any fabric you can use the delicate fabric guard included with every f10.

Without the water tank, it weighs 550 grams. The tank itself weighs 100 grams. You can make your luggage even lighter by using the water bottle adapter instead of the tank.

The f10 is a fast and quick alternative to the iron and ironing board. It’s small and practical, and won’t take up precious space in your home. The f10 is also great for travelling.

Contact our customer service teamto arrange the return.

To descale your f10 steamer, follow these steps:

To clean the head, please use a cleaner like Viakal sparingly to clean the metal plate and holes of the steamer head. For the holes where the steam comes out, gently use a paper clip to clear any blockages.

To clean the insides, add a very small pinch of descaling crystals to the water tank. Turn on the steamer and direct the steam out of a window. Once the entire tank has been used, refill it with clean water and repeat the process.

Please try the following steps, as they may help resolve the issue:

Prepare a Cleaning Solution: Fill the water tank with a mixture of 1/3 white vinegar and 2/3 distilled water.
Run the Steamer: Run the steamer until half of the mixture has been steamed.
Rest the Steamer: Unplug the steamer and let it rest for 30 minutes.
Pour Out the Mixture: Pour out the remaining mixture.
Repeat if Necessary: Rinse and repeat the process as many times as needed until the steam returns to normal (this may take 2-3 cycles).
Flush with Fresh Water: Run a cycle of fresh, cold water through the steamer before using it on your fabrics.
Check for Blockages: Occasionally, a brown liquid may appear while cleaning—continue flushing until it disappears. If there is a blockage, try blowing air through the water supply tube using the tube from the water bottle adaptor.
Clean the Metal Plate: Check the metal plate for any blockages and use a pin to unblock if needed.

Turning the Steamer On

• Use the on/off button to turn on the steamer. Please press the button; do not hold it.
• Do not use the trigger button (where your finger rests when holding the steamer) to turn it on. Use the trigger button only when the on/off button light is blue (full power) or green (eco-mode).

Checking the Water Tank

• Ensure there is water in the tank, between the minimum and maximum levels.
  
• Try slightly twisting the water tank to ensure water is flowing into the steamer.
  

Using the Water Bottle Adaptor

• If the light is on but no steam is produced when pressing the trigger, try using the steamer with the water bottle adaptor.

We don’t recommend adding anything to the water as it can damage the heater and invalidate your warranty (unless it’s a Fridja-approved product!). However, you can safely spray your garment with fragrance or ironing water before steaming. This way, you’ll get the desired effect without risking damage to your steamer.

The crease attachment was not intended to be included with the Clothes Steamer Pro. There was a design oversight, but we’ve made sure to advertise the product without the attachment to avoid any confusion. However, we plan to introduce the crease attachment as an optional accessory in the near future. Stay tuned for updates!

This could be due to a blockage or a buildup of sediment. For detailed descaling instructions, please refer to the manual here:f1200 Manual. Following these steps should help resolve the issue.

A gurgling sound is normal during the steaming process. If you’re experiencing excessive gurgling, try extending the hose to allow any excess water to drain back into the water storage tank. This should help reduce the noise.

You can purchase a hose and other new parts through our online shop. Just visit our websiteto find the parts you need.

A gurgling sound is normal during the steaming process. If you’re experiencing excessive gurgling, try extending the hose to allow any excess water to drain back into the water storage tank. This should help reduce the noise.

You can purchase a hose and other new parts through our online shop. Just visit our website to find the parts you need.

A person with experience with a steamer will never burn themselves, however when you begin it’s a natural worry that you might burn yourself. Therefore we’d always advise you always pay attention! Be aware of the hot steam! Secondly, use a hand mat or glove in your hand. It is heat resistant and should stop any hot steam from you burning you.

It’s easy to forget that when you are steaming, the bottom bits of the garments (you know, the bits near the floor) are just as easy to steam as the top bits. You can simply lift the clothes off of the floor with one hand and steam with the other! Remember this when doing long things like trousers or dresses. In addition, you can always use the hand mat for extra support!

Use the provided USB cable to connect the device to a 5V power source. This will charge your device efficiently.

Our fabric shaver is rechargeable with a USB-C connection, which makes it super convenient. No need to fuss with batteries—just plug it in with any USB-C cable, and you’re ready to go. It’s perfect for regular use and super easy to charge.

Currently, our shaver is available only in Black. Keep an eye on our social media for any updates on new colour options!

Our fabric shaver keeps things simple with one easy setting that works great on all kinds of fabrics. The shaver’s head has multiple-sized holes, which means it can effectively remove fuzz, lint, and pills without needing any complicated adjustments. It’s as straightforward as it gets!

Don’t worry, keeping your fabric shaver in top shape is a breeze. Our model comes with a little lint catcher that’s easy to empty after each use. Plus, it includes a small brush to help you clean the blades and remove any leftover fibers. A quick clean after each use will keep it running smoothly!

Not at all! Our fabric shaver is designed to be kind to your clothes while it works its magic on those annoying pills and fuzz. The single setting and multi-sized holes are crafted to be effective yet gentle, so your clothes will look as good as new, without any risk of damage!

Absolutely! Our fabric shaver is designed to be gentle on everything from your softest wool sweaters to more durable fabrics like cotton and polyester. However, to be extra sure, I recommend trying it on a small, hidden area first—especially with your most delicate items. It’s always better to be safe than sorry!

The shaver should only be used on clothes when they are not being worn. Place the clothes on a flat surface for the best results.

Avoid blending hard-shelled fruits, nuts, stones, hard skins, or large chunks of frozen fruits. To prevent the blades from jamming and activating the blockage protection, cut fruits and vegetables into 1-inch pieces before blending.

Make sure you’re using a compatible charging adapter or cable that supports 5V/2A. This should help resolve the charging issue.

Yes, you certainly can! Here’s a link to a few recipe suggestions.

The multi-colour LED light indicator on the f500 portable blender provides useful information at a glance. It shows the battery level and operation status, so you’ll always know when it’s time to recharge or if the blender is ready for use.

No, you should always have a liquid base when using the f500 portable blender. It’s important not to blend frozen items alone, as this can strain the motor and affect the performance. Ensure there is enough liquid, such as water, juice, or milk, to help the blades blend smoothly and prevent damage to the appliance.

Blending frozen items alone without a liquid base can void your warranty. Always ensure there is a liquid base when using the f500 blender.

Absolutely! The f500 portable blender is designed with safety in mind. It includes motor overload protection and a secure locking mechanism to ensure safe operation. Plus, it’s made from high-quality, BPA-free materials for your peace of mind.

The f500 portable blender is incredibly versatile and can handle a variety of ingredients. From fruits and vegetables to ice, smoothies, iced coffee, cooking sauces, and baby food—its powerful 240W motor and durable design make it suitable for all these tasks.

Cleaning the f500 is a breeze thanks to its auto-clean function and dishwasher-safe parts. After use, simply add a bit of water and dish soap to the jar, run the blender for a few seconds, and then rinse thoroughly. For best results, hand-wash the parts if needed and ensure they are completely dry before reassembling.

The f500 portable blender features a USB-C charging port and takes approximately 4-5 hours to fully charge. With its long-lasting battery, you’ll get up to 15 blends per charge, making it perfect for regular use without frequent recharging.

Yes, you can put the detachable parts in the dishwasher. Clean them with hot water and a mild detergent immediately after use. However, only use the dishwasher at low temperatures (below 40°C). Never put the main body of the juicer in the dishwasher, as high heat can warp the plastic parts and shorten the life of your appliance.

The fruit might have got caught during operation. Press the reset button to return the spindle to the lowered position, and then clean the juicer thoroughly. This should help resolve the issue.

Juice may spill if the silicone cap is not properly attached. Make sure to attach the silicone cap to prevent juice from escaping the bowl.

For optimal performance and hygiene, we recommend cleaning the juicer after every use. This prevents residue buildup and ensures that your juicer continues to function efficiently.

You can juice a variety of citrus fruits, including oranges, lemons, limes, grapefruits, and tangerines. Ensure the fruit fits comfortably on the dome for the best juicing results.

When not in use, disassemble the juicer and ensure all parts are clean and dry. Store the components in a dry place, preferably in their original packaging or in a dedicated storage container. Keep the base in a cool, dry area, and avoid placing heavy objects on top of it.

The f800 Automatic Citrus Juicer is specifically designed for juicing citrus fruits like oranges, lemons, and limes. They are not suitable for juicing harder fruits or vegetables like apples or carrots. For those, you would need a different type of juicer such as our f1900or f2500

Yes! Here is a link on how to easily clean your f800 in a few simple steps.

Yes! Here is a linkon how to easily clean your f900 in a few simple steps.

The fruit may have become caught during operation. Press the reset button to return the spindle to the lowered position, and then clean the juicer thoroughly. This should help resolve the issue.

You can purchase the spout and other new parts through our online shop. Just visit our websiteto find the parts you need.

To maintain peak performance and hygiene, we suggest cleaning the juicer after each use. This helps prevent residue buildup and keeps your juicer running smoothly.

The f900 Automatic Citrus Juicer is tailored to extract juice from citrus fruits like oranges, lemons, and limes. They are not intended for harder fruits or vegetables like apples or carrots. For those, you should use a different model like our f1900or f2500

When not in use, take apart the juicer and ensure all parts are thoroughly cleaned and dried. Store the components in a dry location, ideally in their original packaging or a dedicated storage container. Keep the base in a cool, dry place, and avoid placing heavy items on top of it.

You can juice various citrus fruits, such as oranges, lemons, limes, grapefruits, and tangerines. For optimal results, make sure the fruit fits well on the dome.

Cut them into chunks small enough to easily slip down the feeding chute. Most citrus fruit rind tastes unpleasant so should be peeled first (lemon being the exception). Our f1900whole fruit slow juicer will require little to no cutting of fruits and vegetables, wahey!

Making nut milk is also very simple in a slow juicer. Soak nuts overnight in a covered bowl. The next day (the longer left, the more creamy the milk), rinse the water off and add fresh water. The more water added, the thinner the consistency of the milk will be. Then ladle in a mixture of freshwater and soaked nuts. You will very quickly be in the company of, nut milk!

Yes! Cooled fruits and vegetables produce a higher yield and better tasting juice. Never use frozen produce though! This might damage your juicer.

Try soaking the parts in soapy water for at least 12 hours. This should help soften any food that’s stuck and make it easier to twist them off. If needed, use a bit of extra force to loosen them up.

Making delicious nutter butters (AKA peanut butter) is very easy in a slow juicer. Simply slowly feed in your nuts and your nut butter will come out of the pulp chute.

If your f1900 is making unusual noises, it could be due to a few reasons:

Blockages: Check if any pieces of fruit or vegetable are stuck in the juicer.
Misalignment: Make sure all parts are correctly assembled.
Overloading: Try processing smaller amounts of produce at a time.

Both the f1900 and f2500 give you great juice and come with a 12-month warranty. The main differences are in their design and cleaning. The f1900 has more parts and requires you to cut your produce into smaller pieces. The f2500, on the other hand, needs less chopping and is easier to clean with fewer parts. Plus, it’s dishwasher safe! Either model will serve you well. Check out our video overviews for more details: f1900 | f2500

Try wrapping a towel around the lid for a better grip. Then, turn the lid counter-clockwise with extra force. It’s possible that the lid has just come out of alignment with the thread. This should help you loosen it.

Absolutely, you can juice ginger and turmeric! Make sure to cut these fibrous ingredients into small pieces before juicing, and combine them with fruits that have a high juice yield. If your juicer becomes jammed, try running it in reverse or removing the ingredients. Using the pusher can also help guide them through. Some people find it helpful to grate the ginger and turmeric beforehand to make the process smoother. Enjoy your juice!

No worries! You can easily arrange a repair service through our website. Just follow this link to purchase the repair service: f1900 repair service. 

Knock the Auger: Gently knock the side of the auger with a small hammer or firmly with your hand to release the tension.
Run the Juicer in Reverse: Set the juicer to reverse mode for about 20 seconds.
Pour Water: Slowly pour water through the juicer where you feed the fruits.
Drain and Disassemble: Let the water run out, then remove the bowl and place it in the sink.
Warm Water: Run warm water over the bowl and auger.
Wiggle the Strainer: Gently wiggle the strainer by placing your hands on each side.
Soak if Necessary: If the auger is still stuck, allow it to soak for a few hours.

The height of the main body of the juicer, from the base to the handle is 35.5 cm. You can keep the main body on your countertop and store the other parts in a cupboard when not in use.

Making nut milks like almond or cashew is easy and a great dairy-free option with your new juicer. Just set up your juicer with the juice filter as if you were making regular juice. Soak your nuts, such as almonds, overnight in a bowl. The next day, drain and rinse them, then add them to the juicer with fresh water. Pour in a ladleful of nuts and water at a time, and enjoy your homemade nut milk!

Check out this video to make sure everything is set up correctly: Watch the video. If your juicer still won’t turn on, try plugging it into a different socket. You might also want to replace the fuse in the plug with a 10 or 13 amp fuse.

Making sorbet is simple and fun! Just freeze your favourite fruits, let them thaw for about 10 minutes, then pop them into the juicer. For a tasty fruit ice cream, freeze bananas and other fruits, let them thaw for 10 minutes, and then blend them together in the juicer. Enjoy your homemade treat!

Both the f1900 and f2500are excellent choices for juicing and come with a 12-month warranty. The primary distinctions lie in their design and ease of cleaning. The F1900 has more components, so you’ll need to cut your produce into smaller pieces. In contrast, the F2500 requires less prep work, as it involves minimal chopping and features fewer parts, making it easier to clean. Plus, it’s dishwasher safe! Either model is a reliable option. For more information, be sure to watch our video overviews. f1900|f2500

Yes, you can juice ginger and turmeric! Just remember to cut these fibrous ingredients into small pieces before juicing, and mix them with high-yield fruits. If your juicer gets stuck, try running it in reverse or removing the ingredients. Using the pusher can help push them through. Some people find it useful to grate ginger and turmeric to make things easier. Enjoy your juice!

Our juicers can handle most fruits and vegetables, but there are a few exceptions. We don’t recommend juicing sugar cane, coconut, bananas, dried herbs or spices, liquorice root, grains, or seeds. Also, fish and meat are a no-go because that’s just not pleasant. Avoid juicing frozen fruits or vegetables, and always remove stones and pips from your fruit before juicing. Enjoy your fresh juice

Attempting to juice any of the above will void your warranty.

Please go to the spare parts section on our website and you will find all the Fridja spare parts here. If something is not there please do contact us here.

Lost your Fridja instruction manual? No problem! Grab another one here. Please right click and select “Save As” to download or Left click to view in your browser f10 / f40 /  f500 / f800 / f900 / f1000 / f1200  / f1500 / f1900 / f2500.

If you purchased your Fridja steamer from a vendor other than Fridja, please contact them directly. If by chance you are unhappy with your purchase, please return it to us within 14 days of delivery for a refund. Returned items must be unopened and unused and sent back with all supplied Fridja accessories and packaging. All our goods are supplied with 12 months warranty. For full details on our returns policy, please click here.

Our accessories are usually within the polystyrene packaging that holds the item in the box. If you think an accessory is damaged or missing, please contact us here.