Privacy Policy
At Fridja, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on www.fridja.com (the “Site”). By using the Site, you agree to the practices described in this policy.
1. Information We Collect
We collect information to improve your experience on the Site, to process your orders, and to communicate with you effectively.
• Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect personal information, including your name, billing and shipping address, payment information, email address, and phone number.
• Device Information: We automatically collect certain information about your device when you visit the Site. This includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
• Order Information: Information about items purchased, payment details, and delivery instructions.
• Cookies and Similar Technologies: We use cookies, pixels, and similar tracking technologies to collect information as you browse. You may opt out of cookies via your browser settings, but this may affect site functionality.
2. How We Use Your Information
We use the collected information to:
• Process and fulfil orders, including sending confirmations and shipping updates.
• Communicate with you, answer questions, and provide customer support.
• Screen orders for potential fraud.
• Send marketing emails, offers, or updates (only if you have opted in).
• Improve the Site’s functionality, monitor site performance, and conduct analytics.
3. Sharing Your Information
We only share your information with third parties in specific circumstances:
• Service Providers: We work with third-party partners, such as payment processors, shipping companies, and email service providers, to fulfil orders and provide customer service.
• Compliance with Laws: We may disclose your information if we are required by law to do so, or if you violate our Terms of Service.
• Advertising Partners: With your consent, we may share your information with advertising partners to deliver relevant ads across the web. You can control these ads via your browser or device settings.
4. Advertising and Analytics
We use third-party analytics tools like Google Analytics to track Site performance and understand user behaviour on the Site. These services may collect data on your visits to the Site and other sites to provide you with relevant advertising.
You can opt out of Google Analytics here. To learn more about interest-based advertising, visit the Network Advertising Initiative’s opt-out page at http://optout.networkadvertising.org/.
5. Security
We implement security measures to protect your personal information. However, please understand that no method of online transmission or electronic storage is 100% secure. If you have any questions about the security of your information, please contact us at info@fridja.com.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct your personal information if it is inaccurate.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Opt-Out: Unsubscribe from our marketing communications by following the instructions in any email we send, or by contacting us directly at info@fridja.com.
If you are a European resident, you have additional rights under GDPR. For more information or to exercise these rights, please contact us at info@fridja.com.
7. Data Retention
We retain your information only as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our policies. Typically, we keep order information for our records unless you request its deletion.
8. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any linked sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page, and the update date will be revised accordingly.
Contact Us
For more information about our privacy practices, or if you have questions, please contact us by email at info@fridja.com.