Wholesale Terms & Conditions
Introduction
Welcome to Fridja! This website, Fridja.com, is operated by Fridja Ltd., a company registered in England and Wales (Company No. 7258420). By using this website, you agree to the following Terms of Use.
Content Rights
All content on this site, including text, images, and design, is owned or licensed by Fridja Ltd. and protected by copyright laws. You’re welcome to print or download a single copy for personal reference, but please obtain our written consent if you’d like to use it for commercial purposes.
Information and Availability
We work hard to keep all information on Fridja.com accurate and up-to-date. However, due to the nature of the internet, occasional errors or interruptions can occur. This site is provided “as is” without warranties, and Fridja Ltd. isn’t liable for any inaccuracies or interruptions. Please ensure that the information you provide is accurate and contact us if it needs updating.
We may occasionally make changes to these terms. The date of the most recent update will be noted at the bottom of this page.
Linked Websites
Our site may include links to other websites for your convenience. While we aim to only link to trustworthy sites, we’re not responsible for the content or privacy practices of these sites.
Orders
We reserve the right to decline orders at our discretion. Examples might include product unavailability, pricing or description errors, or shipping restrictions. Fridja Ltd. won’t be liable for indirect losses, lost profits, or specific customer-related circumstances.
Order Cancellations
If you need to cancel your order, please do so before it reaches our distribution warehouse to avoid handling or logistics costs. Contact us if you need to update your delivery details—changes are subject to approval and may incur additional costs.
Formation of Contract and Governing Law
When you receive an email confirming that your order has been accepted, a contract between you and Fridja Ltd. is formed. This contract is governed by the laws of England, and both you and Fridja Ltd. agree to the non-exclusive jurisdiction of the English courts.
Delivery & Shipping
Most shipments are sent within 2-4 weeks, and shipping charges are added to your total. While we choose carriers at our discretion, you may select a preferred carrier by covering any extra costs.
Returns
Please inspect your shipment upon arrival. If items are damaged or defective, contact us within 5 days, and we’ll replace them as needed. Returns are accepted only within 15 days of receipt.
Faulty Goods
If you experience any issues, email us at info@fridja.com with details and photos. For UK customers, we’ll help with spare parts, while international customers will need to cover shipping costs. Wholesale customers are responsible for return shipping fees and should contact us for a Return Authorization Number (FAX) before returning any item.
Compliance
This policy complies with applicable laws for consumer protection and the sale of goods.
Updated: 6th November 2024